We collect information you voluntarily provide when you interact with our Site, including through the DRVN Infrastructure Audit, contact forms, and strategy call booking. This may include:

• contact information: name, email address, phone number, and business name.
• Audit responses: your answers to the infrastructure audit questions, your stated bottleneck, and the resulting score and tier.
• Usage data: pages visited, time on site, referring URLs, browser type, device type, and IP address, collected automatically through standard web server logs and analytics tools.
• Cookie data: small text files placed on your device to improve site functionality and measure performance (see Section 4).

NAPLESDRVN uses the information we collect for the following purposes:

• To respond to your inquiries and deliver the services you request.
• To send you your audit results and infrastructure recommendations.
• To follow up regarding your interest in NAPLESDRVN services, including scheduling strategy calls.
• To improve the Site, audit tool, and our service offerings based on aggregate usage patterns.
• To comply with applicable legal obligations.
• To protect the security and integrity of the Site.

We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects without human review.

NAPLESDRVN may share your information in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating the Site and delivering services (e.g., hosting, analytics, CRM, email delivery). These parties are contractually obligated to protect your information and may not use it for their own purposes.
• Legal compliance: when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of NAPLESDRVN, its users, or the public.
• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

This Site uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support our marketing efforts. Cookies are small data files stored on your device.

We use the following categories of cookies:

• Strictly necessary cookies: required for the Site to function. These cannot be disabled.
• Analytics cookies: help us understand how visitors interact with the Site (e.g., pages visited, time on page). We use this data in aggregate form only.
• Functional cookies: remember your preferences and settings to improve your experience on return visits.

You may control cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that disabling certain cookies may affect Site functionality. Your consent preferences are stored locally and can be updated at any time.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. Audit submission data is retained for a period of up to three (3) years to support business analytics and follow-up communications. You may request deletion of your data at any time (see Section 6).

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal information, subject to legal obligations.
• Opt-out: opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send.
• Data portability: request a structured, machine-readable copy of your data where technically feasible.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

This Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

NAPLESDRVN implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

All data submitted through the Site is transmitted over HTTPS. Audit submission data is stored in a secured database with access controls limited to authorized personnel.

This Site may contain links to third-party websites, including Calendly for strategy call scheduling and the DRVN brand family sites (BRNDDRVN, MARKETINGDRVN, SYSTEMDRVN, SALESDRVN). These sites have their own privacy policies, and NAPLESDRVN is not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Effective Date" at the top of this page will reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: